Advanced Photon Source

An Office of Science National User Facility

Printer Repair

If you are experiencing problems with a printer, enter a Help Desk ticket and CIS will investigate the problem.

This is the info users will need to provide when opening a Help Desk ticket with CIS for printer repair service:

  1. Machine Description:
  2. Argonne Tag #:
  3. Serial Number:
  4. Location: Bldg/Room:
  5. Contact Person/Phone #:
  6. Cost Code:
  7. Problem:

CIS has a contract with Managed Service Provider Kemtah to provide printer support and repair.